At Roadmaster, we believe that customer satisfaction is key; therefore we ensure our after sales support is excellent .You are completely protected, Roadmaster offers a 7 day return guarantee for all such items.
However, for some products, the sale is a final sale, and the company does not accept any return like Camera’s , customized products & special colour orders. If you receive a product which is not as per the specifications ordered by you i.e.
Conditions :- We will also not be able to accept the return if product
(b) All the item for return or replacement should be dispatched within a period of 7 days from the date of receive, after this period no refund or replacement will be entertained.
If you want to replace item against Wrong order, model change , colour change etc Once the item is received from you, to make the return process may take between 1-3 weeks from the day the item reaches to us, subject to Condition (a).
Refund will be made to the same Account (within 4-6 weeks) which was used to make the original transaction.
K.S.A & UAE :-
Within 7 - days from the receipt of the payment, tracking details will be emailed to the customers within 12 hours of dispatch.
Charges are fixed to 100 SR / 27 USD.
Rest of World Orders:-
All international orders will be shipped by reliable services. Delivery to any country is possible within 7 – 10 working days, some parts of the world delivery is possible within 4 - 7 working days. Tracking details will be emailed to the customers within 12 hours of dispatch.
Charges are fixed to 250 SR / 66 USD.